Administrative Governance

This performance area looks into six areas: local legislation, development planning, revenue generation, resource allocation & utilization, customer service & human resources management. This area of governance obtained an average rating of 4.086. Service areas with excellent performance are on human resources & development and development planning. Areas needing improvement are, according to ranked priorities:

1. revenue generation

2. resource allocation and utilization

3. customer service- civil applications

 4. local legislation

 A review on the self-assessment tool reveals that the efficiency of the revenue generation system is weak with 4 of the indicators on the negative. One major remedy that is being implemented is the on-going computerization project focused on revenue generation.

On resource allocation and utilization, there is a need to strengthen management & coordination processes in budgeting & accounting because of the need to effectively allocate and optimally utilize resources.

The civil application system needs to be transformed into a seamless transactional process and ensure the ease of obtaining civil registry and real property documents.

On local legislation, the quality of legislation has to be looked into. The legislative staff has to be competent in developing legislative agenda to be able to extract a better legislative performance.

Bidding Invitations & Results
Full Disclosure Monitoring Board
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